The cost of shipping varies based on the destination and the type of delivery chosen (Standard or Express). Shipping is always free for orders over £150.
To find out all the details on shipping costs to each country, consult the dedicated table.

Orders are generally shipped within 2 business days. Delivery times vary depending on the destination and shipping method chosen. For full details on delivery times to each country, see the dedicated table.

Yes, we also ship to countries outside the European Union. For full details, see the dedicated table.

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your shipment directly on the courier's website.

Yes, in Italy you can choose delivery to an access point. At checkout, you'll find the option to ship to a pickup point. There is no additional cost for this option.

If you are not at home at the time of delivery, the courier may attempt a second delivery. Alternatively, the package may be left at a collection point near you, where you can collect it at a later time. You will receive all the necessary information by email or SMS to arrange collection or a new delivery attempt.

At this time, it is not possible to choose a specific date and time for delivery. However, once your package has been shipped, you will receive tracking information and, in some cases, you will be able to arrange a personalized delivery directly with the carrier, depending on the options available in your area.

If your order arrives damaged, please contact us as soon as possible with photos of the damage and the package. Together, we will find the best solution, which may include a replacement or refund. Be sure to report the damage within 5 days of delivery.